
The Right To Choose
Something I hear frequently from my customers is that the insurance company involved “suggested” or “requested” that they have their car repaired at a particular shop or one from a short list of “approved” shops. Invariably, these shops are in Spokane or even further away. Sometimes the shop is even in Airway Heights, the far south hill or the valley. The reason these shops are “approved” is simple. They’ve agreed to give the insurance company discounts of one sort or another. Sometimes these are straight cash discounts. Other times, they may have promised to use a certain percentage of used






