Having an auto accident or dealing with a catastrophe is stressful, yet it’s important to try to stay calm and focused.

1. Safety First

• If the car accident is minor, move vehicles out of traffic to a safe place.
• Shift into park, turn off your vehicle, and turn on the hazard lights.
• Use cones, warning triangles, or flares for added safety, if you have them.

2. Get Help

• Check for injuries; call an ambulance when in doubt.
• Call the police, even if the accident is minor. A police report can be invaluable to the claim process and help establish who’s at fault.

3. Collect Information

• Gather information from others involved in the accident.
• Drivers and passengers: names and contact information.
• Vehicle descriptions (make, model, year).
• Driver’s license numbers – License plate numbers.
• Insurance companies and policy numbers.
• Eyewitnesses: names and contact information.
• Accident scene location and/or address.
• Police officer’s name and badge number.
• Take photos of all vehicles involved and the accident scene, if it is safe to do so.
• Do not sign any document unless it’s for the police or your insurance agent.
• Be polite, but don’t tell anyone the accident was your fault, even if you think it was.

4. File a Claim

• Notify your insurance agent as soon as possible.
• Call your insurance company and file a claim.
• Let them know which shop you would like to take your vehicle to (You have the right to choose).

5. Find a Reputable Auto Repair Facility

• Find a shop that you feel comfortable with.
• Ask family and friends about referring you to a body shop they have used before.

Being involved in an accident can be a scary thing and using some of these tips can help if you may not know what to do. And as always stay safe.